Tracking your Parcel
Free shipping to the US mainland!
Reception time = processing time + delivery time
Processing time: 1-5 business days
Standard shipping: 7-15 business days (10 days on average)
Express shipping: 2-7 business days (5 days on average)
Keep in mind:
For a successful delivery, we suggest that you leave your cell phone number during the purchase.
Unsuccessful delivery caused by a blank mobile column or wrong address will not be compensated.
If you have any questions, please contact our customer service at: firstname.lastname@example.org
We are not responsible for shipping times, therefore we do not offer refunds because an order arrived later than expected.
We receive many emails daily, so it may take up to 24-48 hours to respond to your email.
If your order is addressed to Latin America or other countries that require customs charges, we inform that we are not responsible and we encourage you to obtain all the pertinent information so that you have your delivery on time!
Thank you for your patience and understanding.